Privacy Policy

Last Updated: 21 Feb 2026

At Cotton Touch, we respect your privacy and are committed to protecting your personal data.

Information We Collect

When customers contact us through WhatsApp or our website, we may collect:

• Name
• Phone number
• Order details
• Delivery information

How We Use Your Information

We use the collected information to:

• Process and deliver orders
• Respond to customer inquiries
• Improve our services
• Provide order updates

Data Storage

Customer information may be stored securely in internal systems such as order management tools, spreadsheets, or CRM systems for business purposes only.

Third-Party Services

We may use third-party services such as:

• WhatsApp Business Platform
• Payment providers
• Delivery companies

Data Protection

We take reasonable measures to protect your data from unauthorized access or misuse.

Your Rights

You may request deletion of your personal data by contacting us at:
info@cotton-touch.store